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Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A pop-up window will show up. It comprises comprehensive info about all the actions that you can carry out on that particular page. Each pop-up window appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge range of instructional video clips describing how to use our web hosting Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, have a look at our extensive Frequently Asked Questions database, which covers questions asked by actual people and provides practical solutions. We constantly update our Frequently Asked Questions section with new entries so as to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, we have a excellent team of customer support engineers available 24/7 and ready to assist you with any problem. Each support ticket you submit will be replied to in less than one hour (the average support ticket response time being just twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com